Write a review

Log in/Join

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products

4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Friendly service.

5

Polite, friendly and professional service. Answered all questions, no matter how small in an easy, understandable manner. Reviewed on: 13th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th February 2023

Good service

4

No problems. Online application would have saved having to print and post paper forms Reviewed on: 12th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Frustrating Application Process

3

It was a bit of a chore trying to get all the identity documents sent by post in the correct format which took a couple of goes - it would be much easier to upload via a secure link like other organizations but full marks to the staff (Marie) for perseverance and for allowing me to keep going with the application process to open the account even though it was no longer available Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Excellent staff and a regular saver with good interest

5

The staff at the Rugby are excellent, particularly Jeanette who dealt with me. Jeanette is a real asset to this building society. She is professional, very pleasant and extremely helpful. I was able to arrange an appointment on the phone for the next day and open a savings account with a good interest rate and not have to do it online. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Investing made easy.

5

Easily accessible by phone - a rarity these days! Followed by a clear explanation of services and helpful at every stage of a very easy process. It is reassuring that such services exist in an otherwise hectic digital world and I would have no hesitation in recommending Hinckley & Rugby Building Society to others wishing to invest in a similar way. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Superb

5

Posted application 2nd class and received a call the next day to say accounted. Received pass book one day later. Unbelievable. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Excellent!

5

Helpful and friendly customer service combined with an excellent rate for savings. Reviewed on: 10th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th February 2023

Rainy Day Savings

3

An excellent product but old fashioned ways of doing business Fill in a form and post it to the head office is so tedious Please get up to date so that we can use bank transfers to deposit and withdraw money Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Savings enquiry

5

From the first point of contact everyone was most helpful and professional Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Very polite &helpful

5

I did not feel rushed and felt t I could ask a question at any time Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Saver
from Tesco Bank 3.68 from 5 reviews
Easy Saver
from Lloyds Bank 4.10 from 69 reviews
Savings
from Nottingham Credit Union 5.00 from 6 reviews

There's still more to see!

Hinckley & Rugby Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

Man on beach

News, guides and insight from our team

View resource hub

UK money news stories - 24 July 2024

UK money news stories - 24 July 2024

24th July 2024

Posted in Money Talks by Errolyn Smith

Your Money, Your Voice: Have your say

Your Money, Your Voice: Have your say

24th July 2024

Posted in Our insights by Errolyn Smith

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Our latest research - customers see little impact of FCA's Consumer Duty one year on

24th July 2024

Posted in Our insights by Darryl Barkwill

Consumer credit awards winners 2024

Consumer credit awards winners 2024

11th July 2024

Posted in Awards by Darryl Barkwill