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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1334 reviews)

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4.82

Based on 1,334 reviews, last reviewed 25th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Rita at the H&R South Wigston branch Rita provided excellent support for us opening an additional account and moving money between accounts. She was friendly, helpfull with very good cust... Read more Reviewed on: 25th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1334)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Very straightforward

I wanted to open a new savings account so I went into the branch with the completed form I had downloaded. The account was opened immediately and I was kept informed by email. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Helpful and friendly staff

The staff at Hinckley were very helpful and friendly when we opened our new savings account. We would like to thank them for their patience while we were completing the forms. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Proper face to face customer service

Extremely helpful and informative lady in Hinckley branch who made opening a rainy day savings account extremely easy. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Staff member very helpful, good knowlege about the various accounts. Quick service.

After a brief question about regular savers account. Filled in the forms, had a security check, all information about the account handed to me,and I opened an account. All within a short time and good face to face conversation. Reviewed on: 9th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th February 2023

Fantastic customer service

I forgot to enter my name on the application form and H&R actually rang me to sort things out. This wouldn't happen with any other company who would just return the application form in the post. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Excellent

Very officiant and appreciate being able to speak to a friendly person. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Exceptional Customer Service

I found that Mandy was extraordinarily helpful when I was looking to set up a new notice account. She bent over backwards to make sure that everything went smoothly, even though I very nearly missed the deadline for submitting my application. I was very pleased indeed with the way in which things went. Reviewed on: 8th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 9th February 2023

Very helpfully , friendly and personal service.

We experienced a problem because my bank cancelled our cheque. Marie and Mandy were great in helping to sort out the problem. Reviewed on: 7th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023

In Need of Some Modernisation

Staff were friendly, helpful, knowledgable and efficient, but the Society needs to incorporate deposits from cards rather than cheques, I had to search long and hard to find my book. Reviewed on: 7th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023

The friendly society

This is the first time I've had an opportunity to save regularly and the staff where very helpful running me through the process and explaining all the conditions to see if it was the right product for me. Reviewed on: 7th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023

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Hinckley & Rugby Building Society: Savings reviews

4% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1334)

Personal Service.

Very straightforward

Helpful and friendly staff

Proper face to face customer service

Staff member very helpful, good knowlege about the various accounts. Quick service.

Fantastic customer service

Excellent

Exceptional Customer Service

Very helpfully , friendly and personal service.

In Need of Some Modernisation

The friendly society

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