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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,335 reviews, last reviewed 27th Feb 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Was able to see a staff member (Rita) at South Wigst... Was able to see a staff member (Rita) at South Wigston branch and open an account with making an appointment, which was extremely helpful. Rita was kn... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1335)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

5

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Their system worked well

4

Phone call answered by a real person who gave relevant, clear responses to all my questions Reviewed on: 4th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

excellent customer service

5

pleasant efficient contact on several occasions Reviewed on: 4th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

easy to open an account

5

I had a very easy experience to open my saving account Reviewed on: 4th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Very Helpful

5

Staff were both friendly and informative. Thank you Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Customer Services

5

A bunch of very friendly characters, very polite and quick responses. Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Very good

4

Very good ,staff very friendly and helpful Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

First class customer care

5

Completed a postal application and received a telephone call next day to advise that application had been received and account would be opened same day . Offer to explain any queries prior to completion. An old fashioned approach in this day when people are happy to take your money and leave you hanging on the end of the telephone for long periods of time . Definitely first class service. Reviewed on: 3rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023

Query on new savings product

5

Telephone call answered quickly and query resolved.in helpful and knowledgeable manner Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Extremely Helpful

5

Very helpful, polite and informative staff. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

Outstanding service

5

Very helpful and very friendly. Reviewed on: 2nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023

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