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HSBC: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.74 (90 reviews)

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3.59

Based on 90 reviews, last reviewed 20th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

47%

23%

20%

Latest highest rating:

4

Best available rate in the market when booked. Best available rate in the market when booked. No problems and mortgage sorted in 2 weeks Reviewed on: 18th June 2024

Latest lowest rating:

1

Lying con artists, should be banned As per my contract I could port my 5 years fixed mortgage. Sold my house, struggled to find another one, finally did and HSBC said they can't offer me... Read more Reviewed on: 20th June 2024

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About this product

HSBC is a financial services provider offering a range of products and services, including a variety of mortgages. A fixed rate mortgage has a set interest rate that lasts a specific period of time, usually between two and five years, but sometimes up to ten. Make sure you’re confident with the terms, conditions and interest rate of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

Buying a house is a big financial decision in anyone’s life, so finding the right mortgage is important. At Smart Money People, we collect HSBC fixed rate mortgage reviews to make your decision-making process easier. Gain valuable insight by reading genuine experiences from existing borrowers.

If a fixed rate mortgage sounds right for you, learn more about HSBC’s product on Smart Money People. Find out why borrowers chose this mortgage and how satisfied they’ve been throughout the term. Learn more about the application process and how supportive HSBC was throughout. Find out the main pros and cons of the product. Make an informed decision when choosing your new mortgage by reading our HSBC fixed rate mortgage reviews.

Perhaps you’re already an HSBC fixed rate mortgage customer? Why not share an honest review with our community? Tell us why you chose the product and what the main pros and cons you’ve experienced are. Did you encounter any problems throughout the process, and if so, how well did HSBC handle them? Has the lender kept you up to date with any important mortgage news or updates? Whether good or bad, write a HSBC fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

HSBC Fixed Rate Mortgage reviews (90)

Review of the HSBC, Fixed Rate Mortgage:

OK but disappointed with product choice and service

They did well to meet my tight deadline, but unimpressed with the initial setup of the mortgage. I applied online for a remortgage but was forced to use "advice" (that I didn't want) because I was staircasing (buying out 100% of shared ownership). This seems a bit ridiculous - as on completion it becomes a standard mortgage, but I jumped through the hoops to get the appointments etc. Only positive is that it seems to have gone into a faster underwriting queue by going direct vs. on the website, but still wasted a lot of my time. Most unimpressed about lack of 10 year product when I applied last year - I would've taken this at any reasonable rate, but there was none at all - only 2, 3 or 5. I have a 5 year product, but when this runs out I'll now have to pay significantly more (every man and his dog could see interest rates were at record lows early last year and only going one way). Funnily enough now returns are so much higher for them, 10 year products are available from them and FD, which leaves a sour taste in my mouth. Also not easy to see my indexed valuation, although you can calculate it (balance divided by estimated LTV) but have to start a new product transfer application to do that. Reviewed on: 17th June 2023

HSBC Fixed Rate Mortgage

I am happy with my service and would recommend to others. I have obtained what I believe to be the best rate available to me be by choosing HSBC. I have not had any major problems with this service. There customer care is quite poor though - With long wait times and needless extra expense. Reviewed on: 8th September 2016

HSBC mortgage change

I contacted HSBC to find out about making additional payments on my mortgage so as to end it faster. They talked me through how to make that change online myself. Very fast and efficient service. Reviewed on: 6th September 2016

A great rate, but slightly painful application process

I've been a HSBC mortgage customer for a year. I'm really pleased with the rate offered, which remains competitive despite a subsequent base rate reduction. However, the mortgage application process was quite painful and I spent many hours on the phone sorting out the disjointed workflow between various back office teams when my application got stuck in the system. On balance it has saved me a lot of money and I'd consider them for future remortgaging. Reviewed on: 30th August 2016

Had a mortgage with hsbc for over 11 years, can't fault them. They have always been helpful, polite and friendly when we ve needed advice from them

Had mortgage for 12 years, was 100 percent now changed to a fixed rate mortgage. Very helpful on telephone, got a good desl, would use again Reviewed on: 23rd May 2016

Absolute no go

First time buyer and shared ownership (only being 25) I had the agreement in principle with everything ready to go house approved etc. Went to the meeting to cross the t's and dot the i's and things start to change. I'm told that a new build requires a bigger deposit. An increase of £16k to be exact. I told them that it had been agreed on 10% deposit but this was wrong as well. Their systems even proved that it had been agreed at 10%. Unless I could provide a 25% deposit of the mortgage value then I couldn't have one. So this was 2months after the agreement with only 4 weeks before I have to get out of the rented property I'm in, due to it being sold. Having banked with HSBC for 10 years now I don't think it will reach 11. I received a phone call apologising from the mortgage advisor and that they wish to give me £100 as a sorry. Unfortunately no mortgage and £100 doesn't put me in the house I want to buy that was agreed with my girlfriend and 17month old son. It's difficult enough to get on the property ladder these days without a major bank letting you down hugely. Reviewed on: 15th March 2016

Helpful staff and easy process

We have had an hsbc fixed rate mortgage for 10 years, and have stayed with them through moving house. They gave us a personal advisor who made the process smooth and was a great point of contact. Reviewed on: 29th January 2016

Amazing

This product has been great to help me buy a property Reviewed on: 21st January 2016

amazing

very helpful they guided me swiftly through the process, no nonsense Reviewed on: 28th December 2015

Patient with my new business and lack of money!

Since going self employed, I sometimes don't have all the money on the right days for paying the mortgage - times have been very tough, and HSBC have been pretty understanding and patient, removing much of the stress. They've allowed me to remove the Direct Debit and pay them when I have the money. The arrangement works and makes sure money only leaves my personal bank account when it's there and available. Reviewed on: 24th November 2015

Easy

Easy to arrange. Staff member was very knowledgeable of our needs and gave us different options before we finally decided on this product. Reviewed on: 20th November 2015

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