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Laka: Cycle Insurance reviews

Name: Cycle Insurance
Rating: 4.96 (2351 reviews)

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4.95

Based on 2,351 reviews, last reviewed 5th Nov 2024

36% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

a laka laka love! This.is more than a cycle insurance business, this is a community of people passionate about keeping you on the road safely and getting you back on wh... Read more Reviewed on: 5th November 2024

Latest lowest rating:

1

No feedback from company I wrote a letter to Laka several months ago and still it's not answered. Reviewed on: 12th October 2024

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About this product

Want to read reviews of cycle insurance, provided by Laka (formerly Insure a Thing) and written by regular customers like yourself? See what our community says below, to help make up your mind on your next cycle insurance policy. Whether it's level of cover, amount of cover offered, of ease of making a claim, our community shares their Laka reviews to help you find the best insurer to fit your requirements!

Laka Cycle Insurance reviews (2351)

Review of the Laka, Cycle Insurance:

a refreshing take on bike insurance

Yet to need to claim but the flexibility and options they have around getting the ride cover for my bike are amazing Reviewed on: 14th October 2024

Not had to contact customer service yet but was very...

Not had to contact customer service yet but was very easy to set up and value for money Reviewed on: 1st August 2024

Easy to use

Way to use and clearly laid out. Pricing is very fair and responses to claims are quick and seamless Reviewed on: 1st August 2024

Clear payment structure, monthly updates on the whol...

Clear payment structure, monthly updates on the whole scheme and a feeling that the insurance cover is genuine all combines for a good experience. Reviewed on: 1st August 2024

The Laka team was nothing short of utterly brilliant...

The Laka team was nothing short of utterly brilliant when dealing with my claim. They were fast at replying, empathetic and it never felt like I was speaking to a typical customer service. I felt seen, heard, and well looked after during my communications with them. Reviewed on: 1st August 2024

I’m a very satisfied customer, having such excellent...

I’m a very satisfied customer, having such excellent insurance gives piece of mind when using my bike Reviewed on: 1st August 2024

Very fast claim process and pay out, and no excess !

Very fast claim process and pay out, and no excess ! Amazing company Reviewed on: 1st August 2024

Brilliant insurance company very transparent in term...

Brilliant insurance company very transparent in terms of costs Reviewed on: 1st August 2024

Laka are great.

Laka are great. We were looking for insurance inside a bike hangar and Laka were just the ticket Reviewed on: 1st August 2024

Excellent communication, value, cover

Excellent communication, value, cover Reviewed on: 1st August 2024

I've got a cycle stolen, sadly, two times.

I've got a cycle stolen, sadly, two times. Both, Laka has responded profesionally and helped me to get back on the road. Reviewed on: 1st August 2024

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