Write a review

Leeds Building Society: Savings reviews

Name: Savings
Rating: 3.6 (43 reviews)

View other Leeds Building Society products

3.59

Based on 43 reviews, last reviewed 10th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

12%

3 star

30%

Latest highest rating:

5

Been with them since I was a young girl Been with the building society since I was a young girl. Always friendly and helpful and professional Always found them very personable and able to... Read more Reviewed on: 10th October 2024

Latest lowest rating:

2

Not great customer service slow to respond and stric... Not great customer service slow to respond and strict on their penalties Reviewed on: 10th September 2024

Read all reviews See your review

About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leeds Building Society Savings reviews (43)

Review of the Leeds Building Society, Savings:

Good interest rate and service.

Good interest rate and service. No issues with application or after care. Reviewed on: 28th February 2024

They all are kind and have good attitudes to customers

Overall, there are good advantages I can give some points . Firstly, the place is accessible to reach and secondly when all employees faced with their customers, they showed me up their smiles and led to there where their clients want to quickly, and finally their kindness and friendly efforts are clearly shown in the front of the door. Reviewed on: 8th December 2018

great!

Easy to set up online,secure and good rates of interest! Reviewed on: 19th November 2018

Regular Savings Account

I have had one of these with the Leeds for many years now. The savings rates have always been very good. OK, the savings do build up slowly, but with good rates its worth the effort every month. I have usually 'phoned when I've had a problem or enquiry and the staff have been very helpful and friendly. I registered for online banking a few weeks ago. Then they started to change their security system and chaos ensued. I shall have to 'phone those helpful staff again, alas. Reviewed on: 8th March 2018

Awesome

I loved the how friendly and helpful Reviewed on: 22nd January 2018

Remortgage from hell

Their custom services requests are forwarded to LMS - their subsidary to deal with mortgages. Never waited less than 30 minutes to in a queue to speak to somebody. At the end the person was very polite, but absolutely unhelpful. The only way to move things forward was to raise a complaint. Even with a complaint the provided service was very poor. Their comunication with the solicitors appointed by them was close to being funny. Mistakes were made at the every stage of the process, costing quite a lot to the customer. Reviewed on: 12th April 2017

Good communications

I have a Regular saver account with Leeds Building Society. They wrote to me about two months ago to advise that the account was to be withdrawn. then reminded me about 4 weeks later -advising that i couldn't deposit any more money and what steps to take - cancel direct debits etc. They also advised of the new account that they would be bring ing out. Staff in branch were very helpful and knowledgeable and at no point was i pressured to open another account (but I did!) Reviewed on: 12th February 2017

Good savings accounts and interest offered

Good range of regular and ISA savings accounts available with competitive interest rates and bonus rates. Excellent customer service and timely responses to paperwork requests Reviewed on: 7th February 2017

good service

Opened an ISA with them as the rate was good. The service was professional and polite and I was surprised to get a pass book as nowhere else I have dealt with gives them. Reviewed on: 28th March 2016

OLD FASHIONED COMPANY

OLd fashioned (and I mean that in a good way) in that they still issue pass books. Rate on the savings account good and staff very helpful Reviewed on: 24th December 2015

Easy to use

great account and easy to set up.They give you a pass book which shows how much you have put in and the rate yuo get Reviewed on: 31st August 2015

Do you have a different Leeds Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Leeds Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub