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LV (Liverpool Victoria): Home Insurance reviews

Name: Home Insurance
Rating: 3.64 (134 reviews)

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3.44

Based on 134 reviews, last reviewed 10th Oct 2024

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

51%

19%

27%

Latest highest rating:

4

Right level of insurance No-one likes it when your renewal quote arrives much higher than expected. After shopping around l decided to buy my home insurance from LV even thoug... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Never had a home insurance claim. Never had a home insurance claim. My building and contents insurance doubled on renewal from 300 to over 600! Reviewed on: 11th June 2024

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About this product

Choosing the right insurance provider can be daunting with so many on the market. At Smart Money People, we collect LV= home insurance reviews from existing policyholders to help you make a better financial decision. Find out how customers rate the service they have received from LV=.

LV= offers a variety of insurance policies, with discounts available when you combine its home and motor policies. There are three levels of home insurance to choose from: essentials, home and home plus. LV= home insurance policies come with the benefit of a 24 hour helpline and a 12 month guarantee on repairs.

What do you need from a home insurance policy? Are you searching for a flexible policy, with a range of optional add-ons? Or are you simply looking for the most cost-effective premium? Are you prioritising buildings insurance, or do you only need contents insurance? Perhaps you’re planning to combine both policies? Whatever your needs, read our LV= home insurance reviews to see how genuine customers rate their policies.

Have you had a home insurance policy with LV=? Whether good or bad, give an honest account of your experience. Did you purchase buildings insurance, contents insurance, or both? What level of cover did you choose, and were you satisfied with your policy? Did you have any experience with the customer service team? Would you renew your policy and recommend it to family or friends? Write an honest LV= home insurance review. Together, we can help people like you make better financial decisions.

LV (Liverpool Victoria) Home Insurance reviews (134)

Review of the LV (Liverpool Victoria), Home Insurance:

Competitive pricing, friendly assistance

Having received a renewal notice from our previous home insurance company which was going to cost £100 more than previous year, we decided to ask for a quote from Liverpool Victoria. The Freephone line was answered quickly by a friendly, helpful assistant. She advised me of various options and extras, clearly explaining advantages and costs. There was no pressure, just clear and helpful advice. I didn't have to go into great detail regarding how near to property trees were planted, etc, and was given a quotation for comprehensive cover which was much cheaper than we had paid last year. We decided to accept the quotation as we were very pleased with the price and cover. I would recommend. Reviewed on: 4th July 2017

Reliable service

Lv did just what we wanted with a minimum of fuss. Reviewed on: 12th September 2017

Good Insurance Company

Easy to work with, need a change, ring and its done Reviewed on: 7th September 2017

GOOD OVERALL VALUE FOR MONEY

GOOD OVERALL VALUE FOR MONEY EVERY YEAR Reviewed on: 6th September 2017

Very helpful on phone

Insurance claim really good and paid promptly Reviewed on: 26th August 2017

So easy to get cover at very competitive cost.

Very easy to get policies set up ,and if questions arise whereby you have to speak to a human being that was also very easy . Reviewed on: 23rd August 2017

Excellent Service

Recently had to make a claim on my house insurance after a burst. Had excellent service from start to finish. Reviewed on: 21st August 2017

House Insurance Sorted

We had recently moved our car insurance to LV and after a positive experience we decided to request a quote for house insurance from this company. They were easy to contact and discuss our requirements with, very clear on excesses available and the contract. We had a copy of the insurance emailed to us in minutes and I liked the fact that this was filed in a folder on my email, hope I never need to use it but its to hand if I do! Reviewed on: 19th August 2017

Great

Multi policy discounts. Always a competitive quote Reviewed on: 9th August 2017

Very Good Service

I have use LV and their service is excellent I cannot fault them on any level so far Reviewed on: 4th August 2017

Great customer service

I have been with lv for a number of years, unfortunately I did have to make a claim. I was treated quickly and fairly and received the money within days. Great service Reviewed on: 2nd August 2017

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