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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13422 reviews)

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4.73

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Works really well for my four pets

The online claim process is quick and straightforward (that is what I use most of the time). On a couple of occasions when I needed a ‘human’ - assistance was readily available and courteous. So service is great. Value for money - harder to say. The premium goes up every year, but I suspect that would be the same with most providers. So I would definitely recommend BBM Reviewed on: 7th August 2020

Stream lined process for claims

Our first claim was settled really promptly with no fuss despite there being two bills. Reviewed on: 7th August 2020

Great Insurance.

I switched insurance from another provider after finding the rate here HALF of what I was being charged by my previous insurance provider. Straight forward service easy to set up although there is one thing I don’t like... you cant change the date of the direct debit... rather annoying actually. Something to look forward to I hope?! Reviewed on: 7th August 2020

Excellent and easy to set up

Brought through the website and was fully insured less than 5 minutes late. Very slick and easy process Reviewed on: 7th August 2020

brilliant service claims speedily paid without fuss

My young dog Willow had a heart condition and required a major operation. The claims were all paid without any delay or fuss . Brilliant service throughout. Would never change pet insurance provider again. Superb. Reviewed on: 7th August 2020

Best company

Quick, helpful if needed, clear rules. Reviewed on: 7th August 2020

Very Poor experience do not believe the hype very slow to deal with claim

I took out this insurance for my new dog on a no excess policy and committed to by monthly about £30 for the life of the dog. My dog got Giardia and I had numerous visits to the vet claiming was easy but waiting to get paid was another story weeks and months excuses after excuses eventually i got paid then the dog had to have a sample sent off and they refused to pay the bill for £80 saying they had already paid when they had not - Very unhappy with this company they do not deserve any award apart from being poor slow and misleading- Unhappy customer experience and I am not the only one look at the reviews for your self. I would not give any stars but one is the min!!! Reviewed on: 7th August 2020

A1 recommended

We searched about for suitable policy for our big breed dog. BBM policy ticked all the boxes. We where not disappointed and required to claim monthly for ongoing condition. We where paid with no difficulty. Would recommend BBM to any pet owner Reviewed on: 7th August 2020

Best Pet Insurance in UK

So lucky I found this company. One of my dogs has an allergy which means monthly injections. Its really easy to submit claims online and payments are prompt plus they keep you informed of progress. There are several types of policy to choose from. Excellent and efficient company. Reviewed on: 7th August 2020

So far so good

I’m a new puppy owner and so far very pleased with the cover I have.. easy to sign up and fab communication Reviewed on: 7th August 2020

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