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Metro Bank: Current Account reviews

4.88
Based on 10,561 reviews, last reviewed 26th Feb 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Current Account Never had a problem. Staff are friendly, helpful and patient. App is very useful for general banking and spending reviews. I'm a very happy customer. Reviewed on: 26th February 2025
Amanda's avatar
Amanda

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current Account reviews (10561)

Review of the Metro Bank, Current Account:

Everything you need, nothing you don't need

5
After being a customer for a while I took my young son there to open his first account. Doesn't that say it all? Reviewed on: 3rd April 2023

A good bank

5
Friendly, helpful, polite, knowledgeable, understanding Reviewed on: 5th April 2023

People's bank

5
Everything I go to this bank staff are always helpful and attend to me promptly. No long cues as there are always staff on hand in cashiers desk unlike most High Street banks and a extra bonus is they are open on Sunday which is very convenient for me. Reviewed on: 5th April 2023

Unrivalled For Customer Service

5
During the past 12 months, since opening a joint account at Metro Bank, Wimbledon branch, my wife and I have on several occasions found it necessary to contact Customer Service on a 'walk in' basis. On each occasion we were served quickly and efficiently with all our questions being answered to our entire satisfaction. Without doubt Metro is way ahead of the competition. Reviewed on: 5th April 2023

Super supportive

5
Really very nice service Good supporting Staff are very nice Reviewed on: 5th April 2023

Great fast service

5
Definitely the best bank I have ever been part of. Great customer service with smiles, extended hours that fits for anyone to be able to go to bank without taking a day off, always helpful even in the middle of night. First bank ever that has called me to tell me they suspect fraud in my account. Thank you. Reviewed on: 5th April 2023

Best bank for the whole family and friends

5
I have gotten all my friends and family to get this bank Reviewed on: 5th April 2023

Metro Bank Service

5
I have banked with Metro Bank now for about 2 years . They provide a very good, accessible service. The people are always friendly and helpful. The App they provide helps me keep up to date with my account and all the current transactions! Well done Metro Bank and Thanks! Reviewed on: 5th April 2023

The best card in the Uk

5
It’s easy to make, easy to use, easy to handle. The people from bank are so helpful and they are very quick!! The best bank in the Uk!!! Reviewed on: 5th April 2023

Beautiful service

5
Over the years, I deal with many banks in so far Metrobank, one of the best Reviewed on: 5th April 2023

Daily and till late bank service

5
Metro bank really understands and put customer's needs first, as the bank open 7 days, so I can visit and solve any problems with them directly. I am extremely satisfied with the service and the hospitality of their staffs. Reviewed on: 4th April 2023

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