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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,165 reviews, last reviewed 6th Dec 2024
30% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and well informed advisers, this societ... Very helpful and well informed advisers, this society offers very competitive rates with local branches within their area of operation Reviewed on: 6th December 2024
Meldrew's avatar
Meldrew

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1165)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Already recommended a friend. Rate change letters - can they be produced in one letter instead of five or 6 if you have that many accounts? Staff are always very friendly with me. Lovely, friendly staff - I am in every week. Reviewed on: 19th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Easy to reach from home with a local branch. Also very helpful staff. Nothing needs improving. Reviewed on: 17th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
There is a branch in Chepstow providing personal, face-to-face service. Reviewed on: 17th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendliness of the staff and products that meet my needs. Efficieny of staff in dealing with customers - all great. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

4
Good service. You should change the layout in branch so the customer can see the staff more clearly though. Reviewed on: 16th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Friendliness of the service and knowledge of the staff is fantastic. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
I like that I am able to always speak to a person. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
The Caldicot staff are lovely and give good service. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Great service everytime I use Caldicot. Good products and rates. A current account would be beneficial. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 25th October 2024
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Monmouthshire Building Society

In branch service review

5
Staff are very friendly and helpful at Caldicot. They go out of their way to sure you get what you need. Reviewed on: 14th September 2024
Reply from Monmouthshire Building Society Thank you for leaving us a review. Your comments will be passed on to the Caldicot branch. Response date: 25th October 2024
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Monmouthshire Building Society

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