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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1366 reviews)

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4.91

Based on 1,366 reviews, last reviewed 27th Feb 2025

41% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

Friendly service and always happy to help. Reviewed on: 27th October 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024

In branch service review

I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024

In branch service review

Just joined the Caldicot brnch. Loved that I could see someone in a room and open an account with Neil, as Lloyds was online only!! And it is local. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a good experience whilst opening your account. Response date: 20th December 2024

In branch service review

I have all my money with the Monmouthshire and the Caldicot staff are like family to me. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

I love going to the Caldicot as it is local. I wish your accounts had direct debits but that would mean you changing to a bank, so no I guess. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. We appreciate your feedback around direct debits. Response date: 20th December 2024

In branch service review

Friendly and helpful staff at the Caldicot branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

Quite satisfied, please don't close the Caldicot branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback for the Caldicot branch. Response date: 20th December 2024

In branch service review

Took out a new 1 year fixed rate bond. Everything was explained perfectly in a relaxed, reassuring manner. Very good customer relations at the Newport - Caerleon Road branch. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Caerleon Road branch, we are so pleased that you had a good experience. Response date: 20th December 2024

In branch service review

Great location, opening times, interest rates and passbooks!. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 20th December 2024

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Monmouthshire Building Society: Savings reviews

41% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1366)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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