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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
41% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
I have supported Monmouthshire Building Society since 1964, savings for a deposit on my first home in 1968. I have had accounts throughout the years, but owing to low interest rates recently I have withdrawn my savings. With th rise in rates I am back! Wonderful to have a local office and be able to deal with caring people. I have full confidence in you. Reviewed on: 3rd October 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is convenient with excellent service. Good interest rates. Improve transfers to third parties please. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Good friendly service. Local to my home. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Caldicot is convenient for me and local. I live being served face-to-face. Nothing to improve on. Stay local and open. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Local - it is somewhere I can pay cash into - we are a charitable organisation and our main bank is the co-op but there is no bank for 30 miles and no local post office into which I can pay cash. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
It's local and staff are friendly. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

4
Really helpful at the Caldicot branch. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society, we are glad to hear that you have had a good experience with the Caldicot branch. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly staff, very helpful and knowledgeable. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Staff are always helpful and friendly in the Caldicot branch. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Local, and staff very helpful and friendly. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Lovely that Caldicot offered me a review on my savings and I'm getting more interest and opened another account. Face-to-face service is best. Reviewed on: 24th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

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