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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1052 reviews)

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4.91

Based on 1,052 reviews, last reviewed 21st Nov 2024

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Excellent Customer Service at the Cwmbran Branch Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was with... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1052)

Review of the Monmouthshire Building Society, Savings:

Great customer service by Vicky Davies

Great customer service by Vicky Davies Reviewed on: 7th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you received great customer service. Your feedback will be shared with Vicky. Response date: 7th November 2024

Excellent Customer Service at the Cwmbran Branch

Excellent customer experience in the Cwmbran branch this week with Eleri at the desk. Eleri was kind, helpful and really lovely to talk to. I was withdrawing money from my savings accounts and Eleri talked me through a new process they are trialling for withdrawals, which I thought was fantastic and much more efficient than previous. Monmouthshire staff, like Eleri, are always very positive and you leave the branch with a smile and that happy, positive inner feeling. Thank you and see you again soon x Reviewed on: 21st November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Eleri. Response date: 21st November 2024

very good communication staff know their job saving...

very good communication staff know their job saving rates very good all easy to set up Reviewed on: 16th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 20th November 2024

I was in Brecon branch and was helped by Cathy.

I was in Brecon branch and was helped by Cathy. The branch is a clean calming environment. I was offered a drink and as I had a walking stick, was asked if I needed any further help to assist. Cathy was polite, professional and knowledgeable. She provided answers to my questions and relevant information leaflets / sheets.i did not feel at all uncomfortable or pressurised. Reviewed on: 31st October 2024

In branch service review

I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024

In branch service review

Local and provides personal help. Reviewed on: 28th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Local and still open on the high street. Reviewed on: 28th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Staff could not be bettered. Very little needs to be improved. Reviewed on: 28th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

Savings account

Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024

In branch service review

Very efficient and clear explanation of the process. Reviewed on: 26th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

So kind and helpful. Take the time to explain everything clearly. Mandi has helped me through a difficult time after a bereavement and gave excellent service. Reviewed on: 26th October 2024

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Monmouthshire Building Society: Savings reviews

31% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1052)

Great customer service by Vicky Davies

Excellent Customer Service at the Cwmbran Branch

very good communication staff know their job saving...

I was in Brecon branch and was helped by Cathy.

In branch service review

In branch service review

In branch service review

In branch service review

Savings account

In branch service review

In branch service review

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