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MotoNovo: Car Finance reviews

Name: Car Finance
Rating: 4.84 (1326 reviews)

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4.82

Based on 1,326 reviews, last reviewed 28th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Amazing service and very easy to understand how much... Amazing service and very easy to understand how much you pay Reviewed on: 28th May 2024

Latest lowest rating:

2

Quick to approve and slow to support Took out a car finance with Motonovo as they offered the cheapest interest rate and were highly recommended by dealership. A few months in an I’m ... Read more Reviewed on: 19th June 2023

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About this product

If you want to read MotoNovo car finance reviews - check out what the Smart Money People community has to say below. Our community shares their MotoNovo reviews and experiences so that people like you can be better informed. If you're already a MotoNovo customer or have had car finance from them in the past, please post a quick review of your own, and you'll be helping other consumers make better decisions.

MotoNovo Car Finance reviews (1326)

Review of the MotoNovo, Car Finance:

Dangerous finance company

Worst company going. We've been dealing with a complaint since January which somehow keeps getting closed. You've left us still with an unsafe car with a 2 year old. We've made multiple complaints which gets no where as our complaint handler is constantly off. We've wasted over £300 in fuel and parts and travelling to garages for the car to get fixed and the dealership pays for it. The brakes are faulty. The computers is extremely trippy and best bit is the ac is constantly hot causing the car to over heat as the computer doesn't read the ambient air temperature sensor correctly making it -5⁰ all the time. I've never ever shouted or got annoyed down before, I'm usually telling my husband to calm down. But your service has made my stress levels so high I've quite literally lost the plot and hope with finance and customer service. Multiple garages have stated its unsafe and to get rid of it ASAP. However you still want us to spend money we don't have to get proof from a mechanic that it's faulty, which we already have done before. You're truly the worst finance company I've ever delt with. Reviewed on: 11th April 2023

Amazing thanks

Very helpful and quickly response Reviewed on: 24th July 2021

Friendly customer service.

I am a new customer to motonovo but I have found their customer service to be both helpful and informative for the enquiries I have made so far. Reviewed on: 23rd July 2021

Great experience

Application was easy to do, and a very quick response. Was able to ho out straight away and look for a new car Reviewed on: 23rd July 2021

great service

quick and easy experience, good customer service Reviewed on: 23rd July 2021

So easy to sort out

MotoNovo are so helpful. It's so easy to apply with them. I have already recommended them to a few colleagues. Reviewed on: 23rd July 2021

Very straight forward no hassle finance arranged online very quickly

MotoNovo ensured we had excellent customer service and satisfaction ensuring we were making the right decision for our circumstances. Every step straightforward Reviewed on: 22nd July 2021