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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (847 reviews)

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4.37

Based on 847 reviews, last reviewed 26th Feb 2025

650% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

In-branch and online banking are easy to perform. In-branch and online banking are easy to perform. Branch is well staffed and spacious. Website is easy to navigate. Reviewed on: 26th February 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (847)

Review of the Nationwide, FlexAccount:

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

I love how quick and secure they are

Anytime money moves from my account an immediate text following asking if I had done so, therefore I’m actually very secure and customer service is always polite and ready to help in any situation ! And also thank you for the chance to win Reviewed on: 3rd February 2020

Best service and perks for a low monthly fee

Insurance provided are amazing for the cost, and with the select credit card you both commission free spending and withdrawals abroad! Great for travelling if you have both cards Reviewed on: 2nd February 2020

Fab bank

Never had a problem with Nationwide and they were excellent guiding us through our first mortgage - Brilliant bank - Highly recommended Reviewed on: 31st January 2020

Can't fault them

I've had my flexaccount with Nationwide for around twenty years and have never had any problems. I always recieve a text message to let me know if I am going to go overdrawn so that I can move money around. Reviewed on: 31st January 2020

Have used their services,Inc.a mortgage when in UK. For approx.21years.

Little to say except that I would not contemplate change.Their exchange rate £/€ is always the best,especially when using my credit card Reviewed on: 31st January 2020

Great service

Always happy with this bank and impressed by their fraud protection Reviewed on: 29th January 2020

Helpful, knowledgeable and personable

Me and my partner went in to Nationwide to enquire about accounts that Nationwide have. The lady explained in detail every account, product and service they have. We spoke about our finances and she gave us the best options to suit us, how to go about applying for them and when to get different products they offer. She had explained all of this in detail to maximise our gain from Nationwide. We now hold 3 accounts with Nationwide, 2 savers, 2 ISA and have since been happy with the services they provide. With banks becoming non existant, she had advised us the best ways of internet banking, post office services and other Nationwide banks near to us. Overall, very happy with all they have done for us and will continue to use them. Reviewed on: 28th January 2020

Great for some things, less for others

The account is fantastic for my pay - I work freelance for a company in China and nationwide works perfectly with the bank the company uses, so while my colleagues all get charged about £10 by their bank every month when they get paid I get charged £0! Fantastic!! On the other hand I’ve had my account since I was a kid - obviously it was called a junior account or whatever before but the point is my parents opened it when I was very small/a baby. At 20 years old I’d never had a credit card and thought it’d be convenient for travelling. Despite meeting the minimum criteria I was denied one. I was told that the staff don’t get access to the reason and that a letter explaining it would be posted to me - no such letter ever arrived!!! As a loyal customer I had hoped for slightly better treatment so I didn’t just feel ignored cos I’m not rich - I have a job and met the minimum income requirements. Reviewed on: 28th January 2020

The best bank

Nationwide is friendly, welcoming and easy to use Reviewed on: 26th January 2020

Brilliant easy to use

Switching from NatWest to nationwide. Nationwide dealt with everything and the process couldn't be easier plus getting updates on how the switching account is going Reviewed on: 25th January 2020

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