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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (850 reviews)

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4.36

Based on 850 reviews, last reviewed 27th Feb 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

Knowledgeable real people on Telephone or in Branch ! Easy to use, plenty of choice of products, real people in local branch with knowledgeable advice as well as online options for easy access to keep per... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Sadly not good anymore. Sadly not good anymore. I have been loyal to Nationwide for decades as I believe in the concept of building society banking, but their chatbot process... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (850)

Review of the Nationwide, FlexAccount:

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

Best building society

They look after you in every way Reviewed on: 11th December 2019

THEY GIVE GOOD SERVICE

THEY GIVE GOOD SERVICE FOR BANKING Reviewed on: 10th December 2019

Nice and neat everyday account

Offers a comprehensive package with travel insurance, mobile phone insurance and a nice small credit every month. Great customer service too Reviewed on: 2nd December 2019

No problems

I have never had a problem with Nationwide. They are very zealous about card security and have blocked my cards when scammers have managed to get my details. The only reason I don’t give them 5 stars is because their customer service on the phone can be a tad slow. It also has the annoying automated thing you have to talk to. Also it’s hard to find the customer service number on their website; they obviously want you to try online customer service options first. But this is annoying when you know your issue can only be dealt with over the phone. Reviewed on: 29th November 2019

No reward for loyalty

Been a customer for several years but doesn’t count for anything. Such low rate of interest even with loyalty Reviewed on: 27th November 2019

Great account for personal banking

Have held account for many years. Very good internet banking. Text alert on low balance which is very useful Reviewed on: 23rd November 2019

positive review

Have been with Nationwide for some years. Apprehensive as my previous bank had been bought out by Nationwide, but need not have worried . Great on-line facility...and wonderful staff, boh on phone and on -site Reviewed on: 23rd November 2019

Best internet banking

Navigating the site is no problem Reviewed on: 23rd November 2019

Nationwide are a British institution.

They are a great bank, with simply the easiest and best website to use. I have never experienced any problems in my many years with Nationwide. Reviewed on: 23rd November 2019

I love them!

Their customer service is exceptional, their branches are always clean, and it's an amazing company Reviewed on: 22nd November 2019

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