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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (850 reviews)

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4.36

Based on 850 reviews, last reviewed 27th Feb 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

Knowledgeable real people on Telephone or in Branch ! Easy to use, plenty of choice of products, real people in local branch with knowledgeable advice as well as online options for easy access to keep per... Read more Reviewed on: 27th February 2025

Latest lowest rating:

1

Sadly not good anymore. Sadly not good anymore. I have been loyal to Nationwide for decades as I believe in the concept of building society banking, but their chatbot process... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (850)

Review of the Nationwide, FlexAccount:

Excellent compassionate and reasonable

I was having trouble getting into debt and they helped me to reduce my overdraft at a reasonable rate so that I wouldn't suffer too harshly from the reductions. They were very compassionate towards my situation and made me feel confident and at ease. Reviewed on: 18th December 2018

Great customer service

Excellent customer service and products Reviewed on: 22nd November 2019

Great account!

I really like the flexaccount with nationwide. You get rewarded interest on your account each month, and can make an extra £100 by reffering a friend. I went through the process and it was really quick and easy. I also like how I don't get charged for swift transactions. Highly recommended! Reviewed on: 22nd November 2019

Good service

Used for 30 years with minimal problens Reviewed on: 22nd November 2019

Nationwide - A hassle free banking experience.

I have been with Natiowide building society for roughly 3 years now and never encountered any problems with them at all. The staff are very courteous and friendly and will always go the extra mile for you. When i had to let them know i would be traveling through Europe, they kindly made a note on my account so i would not have my account frozen as occurs with some other banks, just for taking cash out from a foreign ATM. My account is simple, free to use, which of course any banking account should be, and overall my experience with Nationwide is one of excellence. The simpler the better. Reviewed on: 22nd November 2019

BEST FRIEND

Over the last 50 years Nationwide have helped me with a current account, savings and a mortgage; I could not have been happier with their service. Reviewed on: 21st November 2019

Everything I need

Does everything I need to handle my money Reviewed on: 21st November 2019

A solid caretaker of our finances

I've been with Nationwide for more than 30 years. I have limited experience with Other Building Societies and Banks, but Nationwide have always been up front and transparent about charges & changes, and their services are straightforward to navigate. We also have our home insurance with them, which is very reasonable, and so simple to set up. No hassles with Nationwide. Reviewed on: 21st November 2019

Good service but interest rate drops after a year

Good interest rate for the first year, but drops after a year which is annoying. Also access to good regular saver acount. Customer service is excellent Reviewed on: 21st November 2019

A product that works, backed by a company that cares about its customers

The Nationwide Flex account provides most of what one expects from a bank account, with on-line banking that actually works. When there are glitches, staff respond promptly to emails and secure messages and resolve problems in a helpful and generous manner. This is a good product, backed by a powerful and well-run organisation. Reviewed on: 11th November 2019

Reliable and problem free

I have had my Flexaccount with Nationwide for nearly 15 years and have never experienced any problems. Most of my interactions with them are via the local branch, where I have always found the the staff friendly, helpful and knowledgeable. Reviewed on: 5th November 2019

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