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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.84 (916 reviews)

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4.81

Based on 916 reviews, last reviewed 28th Nov 2024

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The one account where everything works, from the app! The one account where everything works, from the app!s functionality to the ease of moving money around to the transparency of information provided Reviewed on: 28th November 2024

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (916)

Review of the NatWest, Reward Account:

A great current account

Recently switched my current account to natwest reward, pay £2 monthly fee and receive cash back on my bills making the fee worthwhile. Switcher service made the transition seamless. Online application was quick and easy as is online banking in general with natwest. Due to receive £150 cash back this month for making the switch which will prove a wee boost to my savings. Have been in branch for the first time this week and found staff friendly and helpful. The only downside I can see is fairly restrictive local branch opening hours making banking in branch impossible to achieve around full time working hours. Reviewed on: 9th February 2020

Are the rewards worth it

Had no problems with my account but I’m thinking to close/switch as I’m paying £2 a month and not really making use of the rewards Reviewed on: 5th June 2023

Great Product

Perfect for a little extra each month, for basically paying bills and using the app. Never an issue, and sometimes the trade up options are quite good Reviewed on: 31st May 2023

Clever account

With this account you can save money because you get rewarded for quite a few spendingd Reviewed on: 31st May 2023

Good customer service

It is always delightful to deal with Natwest customer service team, no matter in branch or over the call or online chat, every time my questions and issues have always been resolved promptly. Reviewed on: 31st May 2023

Helpful reward account

I like having a reward account as it gives me money back rewards on things I spend money on every month Reviewed on: 23rd May 2023

Incompetent

I tried to swich my Halifax current account to an existing NatWest rewards account. Some time later I received a text message asking me for my date of birth, I assumed this was a scam text as NatWest had my details and it is part of the log in procedure so I forwarded it to the NatWest fraud team and heard no more until an email saying the transfer had failed. I was then told I need to go online and use CORA messaging system to speak to an agent. From here it went downhill fast, the response times were over 4 hours!. Reviewed on: 21st April 2023

Free Rewards

I’ve earned hundreds of pounds over the years just for having a bank account with NatWest. Free money what not to like. Reviewed on: 11th April 2023

Great for saving money

Great always on hand if something ain't right or fraud is happening Reviewed on: 11th April 2023

Easy

No nonsense availability for a 90 year old. ! , ! ! Reviewed on: 11th April 2023

Win win all the way!!

Since being introduced to the Reward account, I have earned a sizeable amount of money just through doing my normal shopping and paying expenses. I introduced my sister so she now earns on her spending too. I leave mine as long as possible till I use the Reward money then it pays towards something special. I love it!!!❤ Reviewed on: 11th April 2023

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