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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Customer confidence in an ever changing financial landscape.

Clear, helpful communication from start to finish has made it easy to switch to a Newbury BS mortgage product. Feel confident in the Society’s overview of changing interest rates set against looking after customers. Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 4th August 2023

Excellent help and support

The underwriters team (Sezanne) brilliant at answering queries and helping me every step of the way. Managed to complete on my date by pulling out all the stops. Very grateful Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We will be sure to share your comments with Sezanne, who will be so pleased to hear them. Response date: 4th August 2023

Easy to deal with

After being left in the lurch several times by the useless broker (Mojo mortgages) I started to call Newbury directly. Best thing I ever did as they were so helpful and ensured the last few items were completed. It all went through well. They even held back some of the Bank of England rises recently. Fabulous Reviewed on: 2nd August 2023

Reply from Newbury Building Society Thank you so much for taking the time to leave feedback and for your kind words - we will share them with our colleagues in underwriting, who will be so pleased to read them. Response date: 3rd August 2023

Helpful and informative

The member of staff who had arranged a call with me, telephoned promptly and was able to provide a useful assessment of the market and clearly explained the options open to me. After selecting a course of action all subsequent dealings were made quickly and a remortgage offer received soon after. Reviewed on: 31st July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreicate it. Response date: 1st August 2023

PROFESSIONAL AND PRECISE ADVICE

Mortgage Advisor(Angela Bradshaw) provided clear easy to understand advice throughout making decisionmaking easy. Reviewed on: 30th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreicate it and will be sure to share your comments with Angela, who will be so pleased to read them. Response date: 1st August 2023

Fantastic service

Just completed on a remortgage. Everyone was extremely helpful and the process was simple. Special mention to Sezanne, always responded quickly to my queries. Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it and will be sure to share your comments with Sezanne, who will be so pleased to read them. Response date: 1st August 2023

No issues

Always helpful would recommend to others Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 28th July 2023

Excellent hassle free experience Thank you

I took out a re-mortgage for over £500k Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 28th July 2023

1st Class Service

We re-mortgaged with Newbury as they offered the best rate available across the whole mortgage market. Even though we arranged the mortgage through a mortgage adviser Hannah at the Newbury still communicated through me and the service was exceptional. We were paying an extortionate amount of daily interest with our existing lender so we were keen to get the deal through asap and with Hannah's help we managed to bring the completion date forward over a week. I would highly recommend Newbury Building Society. Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - and for your kind words. We really do appreicate it and will be sure to share your comments with Hannah, who will be so pleased to hear them. Thank you! Response date: 28th July 2023

Interest only mortgage

NBS have been very helpful and supportive. I just wish that I had paid more off my mortgage when the rate was so low Reviewed on: 28th July 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreicate it. Response date: 28th July 2023

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