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Newbury Building Society: Mortgages reviews

4.76
Based on 1,267 reviews, last reviewed 21st Feb 2025
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025
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Damien

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
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Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

5
We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024
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Newbury Building Society

Always helpful

5
Easy to transfer, a pleasure to deal with. Reviewed on: 5th July 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th July 2023
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Newbury Building Society

Fabulous service as always

5
NBS have always been brilliant with our mortgage packages particularly Angela Bradshaw who is fantastic Reviewed on: 4th July 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Angela, who will be so pleased to hear them. Response date: 4th July 2023
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Newbury Building Society

Very friendly and responsive

5
Newbury building society were very friendly and responsive with our mortgage application and helpful through every step. I would recommend to others! Reviewed on: 3rd July 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th July 2023
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Newbury Building Society

Faultless - an amazing Service!

5
Yet again Newbury Building Society delivered a seamless, efficient and totally clear, straightforward service, from intial enquiry to wrapping up a new morgage deal. They have somehow struck just the right balance between being efficient and practical, and being friendly and courteous. Reviewed on: 3rd July 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd July 2023
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Newbury Building Society

straightforward

5
it all worked as it was supposed to. That's what you need. Reviewed on: 1st July 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 3rd July 2023
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Newbury Building Society

Excellent service

5
We have been able to overpay our mortgage over the last couple of years and finally made a last payment in May. Throughout, Linda Kite was my contact by phone and provided information clearly and promptly to enable me to make decisions. It was so good to have the confidence in her knowledge and service which made the process straightforward. It’s a big thing to send all your savings off! I’m very grateful to her and her colleague at the final stage. Reviewed on: 1st July 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. We will be sure to let Linda and her colleagues know, they will be pleased. Response date: 3rd July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It was a nice, easy experience to deal with. Reviewed on: 30th June 2023
Reply from Newbury Building Society We appreciate the time taken to leave us your feedback, thank you. Response date: 7th July 2023
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Newbury Building Society

Mortgage Application

4
This was done through my mortgage broker but was easier than I expected. The longest part was filling in the forms, as to be expected, but there were not too many other issues to deal with and you kept me up to date with interest rate rises throughout the process. My aim in due course is to switch to a holiday let mortgage so I hope that will be just as easy! Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi- thank you for taking the time to leave us a review, we really do appreciate it. Response date: 30th June 2023
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Newbury Building Society

Really good experience remortgaging

5
Great customer service, everything went smoothly except getting the redemption statement from our current lender. They wouldn’t accept Newbury’s request as they’re not an authorised legal services provider, so it was a bit fiddly and took an extra day. But otherwise good. Reviewed on: 30th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 30th June 2023
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Newbury Building Society

Significant savings made.

4
NBS were thorough and efficient and have helped us make significant savings by switching our mortgage to them. Reviewed on: 29th June 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th June 2023
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Newbury Building Society

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