Paragon Bank Savings Reviews

Ratings based on 41 reviews Last review 3 months ago

Paragon Bank savings reviews can help you to find out more about life at Paragon Bank. How easy is it to contact Paragon Bank? And how friendly are they? Our Paragon Bank savings reviews can help you to find out information like this. Smart Money...

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Paragon Bank savings reviews can help you to find out more about life at Paragon Bank. How easy is it to contact Paragon Bank? And how friendly are they? Our Paragon Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Your Savings Reviews (41)

2nd June 2020

Nura Aboushagor- was the most helpfull and patient assistant I have ever had

Being a senior lady, it was most difficult for me to navigate the Web...

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Being a senior lady, it was most difficult for me to navigate the Web site.
But fortunately I got connected to NURA, she calmly took me through the
system and solved the problems I had. She removed the stress I was under.
so well done and THANK YOU NURA

1st December 2018

High interest savings rate and good service

A great online bank, quick application process and market leading interest rates. Good customer service on the one occasion I needed to contact them.

7th November 2018

No communication

I opened an account, transferred d the money, 2 days later it was returned, I called them, they explained the reason, I then went through the process with the representative whilst on the line, 2 days later the money was returned, I did these 3 times,...

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I opened an account, transferred d the money, 2 days later it was returned, I called them, they explained the reason, I then went through the process with the representative whilst on the line, 2 days later the money was returned, I did these 3 times, same result. I never got any communication from the bank.
What a bunch of plonkers!

6th September 2018

No idea what's going on

Opened an account transferred the money via my bank received a welcome letter l though it was all going well until l looked at my account only to find all the money was sent back. Had not been told it was sent back. or a reason why l...

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Opened an account transferred the money via my bank received a welcome letter l though it was all going well until l looked at my account only to find all the money was sent back. Had not been told it was sent back. or a reason why l opened a online account with another bank at the same time and have been kept up to date all the time

3rd April 2018

Excellent Account Opening Process

Opened an ISA online yesterday received immediate notification to say I had been accepted. I then received an email providing me with all the details I needed to get my account up and running. I transferred a sum of money and today I received a...

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Opened an ISA online yesterday received immediate notification to say I had been accepted. I then received an email providing me with all the details I needed to get my account up and running. I transferred a sum of money and today I received a further email letting me know that the funds had been received and were in my account. I would definitely recommend

26th October 2017

Great customer service

I had no problems opening my account on line, When I changed my computer I needed to update my password. It was all sorted in a jiff by really polite helpful staff great interest rates too.

11th September 2017

DO NOT DEPOSIT WITH THIS BANK! Slow, obstructive and unfriendly service

This company needs to seriously clean up it's act! Unbelievably slow processing my application, then it asked for more copies of my identity because they made a mistake! I am so pleased I did not deposit any money in my new account, as I understand...

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This company needs to seriously clean up it's act! Unbelievably slow processing my application, then it asked for more copies of my identity because they made a mistake! I am so pleased I did not deposit any money in my new account, as I understand they are pretty slow at refunding too!!

23rd August 2017

definitely would not recommend this bank to anyone, poor customer service

i opened a savings account with Paragon Bank and then decided to close it as it was taking too long to open. I asked for the money to go back to my nominated account and was told it would take a few working days and waited a week and nothing...

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i opened a savings account with Paragon Bank and then decided to close it as it was taking too long to open. I asked for the money to go back to my nominated account and was told it would take a few working days and waited a week and nothing happened. I called again and complained and the money went back to my account immediately. I would advise investing money in a well known bank rather than an unknown one or definitely read up about them before you open an account.

4th August 2017

Worst bank we have ever dealt with and most unprofessional

We wanted to transfer a child cash isa into a3year fixed rate adult cash isa due to coming of...

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We wanted to transfer a child cash isa into a3year fixed rate adult cash isa due to coming of age
The application was made on line on 03/07/17 and we were asked to also provide I'd documents which needed to be verified and certified this was done and the documents sent to paragon on 7th July we heard nothing and contacted them again most unhelpful said they were waiting for ID documents again so we sent them again
19th received letter asking for transfer forms to be completed we returned same day
21 another letter received asking for ID documents to be sent we sent some more same day. 2nd August another set of id documents requested and sent again 4th August fresh documents verified and sent recorded delivery to paragon
Phoned paragon to confirm that they had been sent recorded delivery only to be told account application has been closed due to the documents not being delivered never known such an unpleasant unprofessional bank in all my life talk about stressful and that is to try to deposit money

11th July 2017

Update on my complaint to Paragon Bank

Made my complaint no reply from Paragon Bank, so I chased them up and was told by their customer services" staff that basically they have one set of rules to follow and are unable to move on their position so nothing they can do. So I moved to Ulster...

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Made my complaint no reply from Paragon Bank, so I chased them up and was told by their customer services" staff that basically they have one set of rules to follow and are unable to move on their position so nothing they can do. So I moved to Ulster Bank with exactly the same set of circumstances and my account was opened in minuets with no issues what so ever."

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