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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Advisors are very clear and simpathec

5
Advisors are very clear and simpathec Reviewed on: 16th May 2024

Very good, helpful lovely staff, helping me back on...

5
Very good, helpful lovely staff, helping me back on track! Reviewed on: 16th May 2024

Fast answer and find solution.

5
Fast answer and find solution. Keep contacting and supporting Reviewed on: 16th May 2024

Very efficient and easy service to use.

5
Very efficient and easy service to use. Staff are friendly and helpful and deal with any issues or concerns promptly. Reviewed on: 16th May 2024

They have been nothing but helpful and supportive th...

5
They have been nothing but helpful and supportive through a difficult time with my finances Reviewed on: 16th May 2024

Highly recommend!

5
I’ve had nothing but good experience since the start with PayPlan! Great customer service. Reviewed on: 16th May 2024

I was struggling with £24000 debt and they helped me...

5
I was struggling with £24000 debt and they helped me to mange the debt through a chat which was amazing as I didn’t need to call and they gave me options to help. Reviewed on: 16th May 2024

Highly recommend payplan.

5
Payplan have helped me massively, I was in so much debt which I was struggling to pay off before I reached out to them, they never judged me or made me feel silly or uncomfortable, there customer service is excellent and they made me feel at such ease. They have definitely lifted a huge weight off my shoulders and I honestly can’t fault them in the slightest. Although I’m still paying off my debts I feel so much more free and that’s thanks to the help of payplan. Reviewed on: 16th May 2024

Payplan have helped me with every step.

5
Payplan have helped me with every step. Keeping my mind at rest Reviewed on: 16th May 2024

Excellent service and caring staff

5
Very knowledgeable staff, understanding of personal situations, tailored plans which eases pressures of crushing debt, easy to set up and an excellent service so far and would definitely recommend to anyone having financial problems Reviewed on: 16th May 2024

Very helpful and very easy to get started

5
Very helpful and very easy to get started Reviewed on: 16th May 2024