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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Fantastic.

5
Fantastic.listened with empathy. And understanding. Reviewed on: 16th May 2024

The staff are very helpful always a phone call away...

5
The staff are very helpful always a phone call away with any question Reviewed on: 16th May 2024

Really helpful and there for every step of process.

5
Really helpful and there for every step of process. Friendly staff, nothing seems too much trouble. Reviewed on: 16th May 2024

Very helpful and understanding.

5
Very helpful and understanding. When I first got in contact with Payplan I couldn't face speaking over the phone with my anxiety and shame for getting into debt. It was very helpful that I was able to set up through chat. I couldn't recommend payplan enough. I feel in control now. Reviewed on: 16th May 2024

Excellent customer service non judgemental attitude.

5
Excellent customer service non judgemental attitude. Very professional throughout Reviewed on: 16th May 2024

Absolutely great help from the start, helped put my...

5
Absolutely great help from the start, helped put my mind at ease and got everything sorted for me super quick. Always reply as soon as possible when I have questions and any issues I have had woth outside parties have been quickly resolved Reviewed on: 16th May 2024

Great service, quick and efficient to helpme with my...

5
Great service, quick and efficient to helpme with my situation Reviewed on: 16th May 2024

Straight forward process

5
Straight forward process, easy to understand and great support Reviewed on: 16th May 2024

Payplan really took the stress out of my experience.

5
Payplan really took the stress out of my experience. They’re more than helpful and trustworthy! Reviewed on: 16th May 2024

Really helped me out and I feel I have control...

5
Really helped me out and I feel I have control back Reviewed on: 16th May 2024