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Petsure: Pet Insurance reviews

4.65
Based on 269 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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1%
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2%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

2

Helpful but not the answer I needed The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023
Stuart Wall's avatar
Stuart Wall

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petsure pet insurance reviews to give you valuable insight into the provider.

Petsure offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petsure has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petsure as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petsure and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petsure’s customer service and claims process. All of this and more can be found in our Petsure pet insurance reviews.

Have you ever had a pet insurance policy with Petsure? Share your honest experience with our Smart Money People community. Why did you choose Petsure, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petsure? Whether good or bad, write a Petsure pet insurance review today. Together, we can help people like you make better financial decisions.

Petsure Pet Insurance reviews (269)

Review of the Petsure, Pet Insurance:

Direct debit set up

3
There was an issue with my documents and direct debit. All resolved now but would've been easier without the hassle Reviewed on: 16th October 2023

Great for pre existing conditions

5
We adopted our dog who already had epilepsy, petsure offered us by far the best insurance policy for a pet with pre-existing conditions, it’s such a weight off our minds to know our dog can still be covered for anything else that happens to him! Reviewed on: 29th September 2022

Great service with excellent cover!

5
The price is competitive with all over the cover I need for my beloved dogs. I have used the online vet support which was great! Reviewed on: 29th September 2022

Best pet insurance

5
Cheap insurance and good services. Reviewed on: 28th September 2022

Easy to find a good fit

5
Superb sign-up experience! I compared a few insurers, before deciding on Petsure. It offer a clear and diverse range of options, which allowed me to find a good fit for our pet. Reviewed on: 28th September 2022

Excellent customer service

5
On renewal, I reported a change in the profile (neutering) and was helped by a charming customer service assistant and delighted to find the premium dropped by a couple of pounds a month! Reviewed on: 28th September 2022

Affordable cover for pre existing conditions

5
After a lot of searching I was very happy that I found Pet Insurance for our beloved puppy Ace that actually covered him for a pre existing illness. Due to him having contracted the dreaded parvovirus at such a young age we were struggling to get affordable cover. As you can imagine we had spent a fortune in vet fees in order to try and save our boy and thankfully he pulled through! Having this insurance in place for him now gives us the piece of mind that we needed so that we haven’t got to face the worry of him being poorly again cos he will be covered. Reviewed on: 28th September 2022

Great service

5
Very helpful when I had a query, friendly staff. Website easy to navigate and setting up my pet insuramce was easy. Reviewed on: 28th September 2022

Cheap and good

4
Good customer service easy to use cheap for my pet Reviewed on: 28th September 2022

Very friendly and professional

5
Every time I've made a claim or had a question I was greeted by friendly, helpful staff, whether via email or on the phone, the claims were settled quickly with no hassle to me, questions were answered with utmost professionalism. Well done for the amazing service. Reviewed on: 28th September 2022

Pet insurance

5
Looked for insurance for my dog, this looked like the best one. Reviewed on: 28th September 2022