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Petsure: Pet Insurance reviews

4.65
Based on 269 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
4%
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1%
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1%
See only 1 star reviews
2%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

2

Helpful but not the answer I needed The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023
Stuart Wall's avatar
Stuart Wall

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petsure pet insurance reviews to give you valuable insight into the provider.

Petsure offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petsure has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petsure as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petsure and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petsure’s customer service and claims process. All of this and more can be found in our Petsure pet insurance reviews.

Have you ever had a pet insurance policy with Petsure? Share your honest experience with our Smart Money People community. Why did you choose Petsure, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petsure? Whether good or bad, write a Petsure pet insurance review today. Together, we can help people like you make better financial decisions.

Petsure Pet Insurance reviews (269)

Review of the Petsure, Pet Insurance:

Direct debit set up

3
There was an issue with my documents and direct debit. All resolved now but would've been easier without the hassle Reviewed on: 16th October 2023

Fantastic company

5
Super friendly and helpful staff, where able to answers any questions I had. Cheaper than my previous insurer too Reviewed on: 23rd September 2022

All around great experience

5
Staff are super friendly and very helpful! Great product and great company. Reviewed on: 23rd September 2022

Petsure Review

5
At Petsure, they have a good management team which is the Customer Service Representative. They take it step by step with you and also offer various options where need be. They don't leave you Hanging. Reviewed on: 23rd September 2022

Very upfront pet insurance

5
I’d recommend Petsure for anyone with pets because they’re really easy to understand and the cover is very clear. It’s a bonus that they specialise in older pets or pets with medical issues Reviewed on: 23rd September 2022

Easy, friendly, straight forward

5
A very quick and easy experience as always Reviewed on: 23rd September 2022

Great insurance provider

5
Friendly and knowledgeable staff, easy to use website, and great choice of cover Reviewed on: 23rd September 2022

Superb customer service

5
Petsure's customer service is the best! Their call handlers are friendly, considerate and helpful; taking ownership of queries and going the extra mile to help thir customers! You know you're in good hands with Petsure. Reviewed on: 23rd September 2022

Great Company

5
Petsure always gives me the best customer experience and will always look for the best cover to suit mine and my animals needs. Number 1 pet insurer. Reviewed on: 23rd September 2022

Amazing service

5
Such great. customer service and sales process so easy Reviewed on: 23rd September 2022

Great product that cover pre-existing conditions

5
Petsure has a great product with optional extras so you can choose the cover, a wide range of vet fee levels and also they cover a lot of pre-existing conditions. Perfect Reviewed on: 23rd September 2022