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Pockit: Account reviews

2.73
Based on 559 reviews, last reviewed 30th Sep 2024
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
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49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024
Carmen P's avatar
Carmen P

Latest lowest rating:

1

Do not get a pockit account Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got ... Read more Reviewed on: 30th September 2024
Kerry B's avatar
Kerry B

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (559)

Review of the Pockit, Account:

Do not get a pockit account

1
Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got children and need my money they did this with no warning its disgusting and you can't speak to customer services it's a robot you email what a joke Reviewed on: 30th September 2024

Disgraceful company

1
It's been over 70 days now pocket have frozen my account using legal technicalities to stop you accessing your money I recommended you contact the FCA and the Financial Ombudsman pocket are asking for verification which was sent when they first blocked the account I'm told nobody every reads any information and are probably laughing at you in the the pocket office while spending your money I used pocket mainly for ebay purchases I did not want to be defrauded my self I read some reviews where customers are in financial distress pocket it seems does not care. The founder of the company was on radio 4 money box programme promising to get all the accounts blocked unblocked this was all just talk . Reviewed on: 25th July 2021

Pockit need to be investigated and shut down for good

1
Opened an account a couple of weeks ago. I set up my new business a month ago and have a separate business account, i thought I would use Pockit to pay myself from the business account. I sent £50 to my Pockit account, then sent £100 and they have restricted my account. Starting out in business is hard enough but for them to do this is disgusting. I have sent ALL the info and documents they requested on the 20th July and heard nothing back and my account is still restricted and they still have my money. Outraged that Pockit are allowed to behave this way and reading some of the other reviews where people cant pay rent and have tried to commit suicide is unbelievable! Pockit - what the hell are you doing ? Reviewed on: 24th July 2021

misleading and immorral

1
they take your money and freeze your account so you cannot eat or pay rent - they do not care about OUR human rights Reviewed on: 21st July 2021

Sketchy Company

1
Don't open an account here. They locked my account two months ago and no response after sending all the documents they needed. Chat is useless like these employees there are useless, why work for a fraud company? Shameful behavior. Even more shameful that FCA is allowing a company like this to trade. Reviewed on: 17th July 2021

Over 60 days account blocked

1
It's now been over 60 days pocket have blocked access to my account now it says on the app screen i must complete the activation process i sent all these documents some time ago for the last 10 days i have been able to access my account online before this they blocked the app i told them how much was in my account sent them pictures and documents pocket are deliberately blocking access to my account and others and what's all crazy about all this it's your money not there's. Reviewed on: 16th July 2021

Blocked

1
Hi guys anyone taking legal proceedings against this company let me know i will join you. I have contacted the financial ombudsman and the FCA my case is now live with the ombudsman pocket are trying to delay account activation by posting wrong email address asking again for verification i have no intention of sending any more information to them 55 days i have had no access to my account there's £160.01 on my account compared to some of you it's not much i feel for those who rely on this account to pay bills and rent i use the account for ebay purchases . When i contacted the FCA today they told me there as been many complaints made about pocket I'm flabbergasted how they still have any licence to operate in this country. Best of luck to you all . Reviewed on: 9th July 2021

50 days i no access to my moony

1
It's been over 50 days pocket have blocked my account we received email from them we have not forgotten you what have they been doing with my money it's not pockets money it's mine we hear there is over 1000 accounts blocked the founder of the company said on moneybox we are urgently getting this sorted 50 days still no click on the software to unlock my account . Reviewed on: 7th July 2021

scammers, frauds, thieves and liars

1
are now closing down our accounts and telling us our money will be returned - IT IS NOT. they refuse to acknowledge resolver - the FCA don't give a fuck and the FOS have been waiting since 16 june deadline for pockit to hand over their business dealings. on companies house PAYRNET have RESTRICTIONS PLACED ON THEM - yet pockit is with them and they are allowed to trade? this company is one big scam and they are defrauding the very customers they aim their advertising at. does it really need someone to commit suicide before something is done? virraj jatania LIED to bbc moneybox live saying he would look into it - the only thing he looks into is his giant vat of our money which he is illegally withholding! how can this company be allowed to get away with this? Pockit always remove my 1* feedback BUT if they think i am wrong TAKE ME TO FUCKING COURT! SUE ME YOU BASTARDS - oh no? you won't do that coz then you really with be exposed for the bunch of crooks you are Reviewed on: 6th July 2021

Scum

1
I hope Virraj rots in hell with our money Reviewed on: 1st July 2021

Robbing scum

1
I've attempted suicide twice now and they stil won't give me my acc back. I've sent documents 100 times since March 15th holding my 1k I needed for rent was a gift off my dad and they asking where he got money from to send me! Just isn't normal my santander bank never done this and my dad sent me money loads of times to there he also doesn't hold a acc with pockit and doesn't have to explain why he sent his son 1k! Four months pockit hope you happy thieving scum I'm on suicide watch scum bags hope someone blows Virraj up into bits Reviewed on: 1st July 2021
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