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Name: Autumn savvy

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I'm a long-standing customer for a reason!

4
I've banked with Halifax since childhood (back in the days when they gave out those little house-shaped money boxes...yep, showing my age!). Over the years, I've been impressed with the ease of service as well as the current online banking options. I'm so pleased they've also signed up to the 'Save the change' scheme. I've always had positive customer service communications both in-branch and by phone. I've only dropped a star for each rating for the way that the rewards offered for certain accounts keep reducing over time. I'm sure this is likely the case with other providers, however, I'd be interested to know whether there are more competitive rewards elsewhere. This would be the one consideration I'd mention to friends and family when they're making their banking choices. Reviewed on: 22nd November 2018