After repeated attempts to contact the JL Partnership Card department to determine why my card works in some outlets and not others and on-line in some stores but not others (John Lewis itself being one) I decided to cease using the card. On my final attempt to contact customer services I decided to apply for a Marks and Spencer Card whilst waiting - the call was never answered! I now have a M&S credit card - their points and am so so happy. Thanks JL
Reviewed on: 5th December 2016
