Website changed 9.10.16. No communication whatsoever. Old system didn't mind whether payment reference for current card or not - new one does and won't accept payments with misleading message. No acknowledgement or warning from JL Finance (actually HSBC) despite knowing about it for 9 weeks. They didn't included this scenario in their testing. Ridiculous. Rubbish. We're off to get a credit card from a proper company.
Reviewed on: 12th December 2016
