I've been with Esure for the past 3 years as they would give me good deals and I thought to stick to one insurance.
This year my car was parked and was made aware by a witness that the car had been bumped into. The rear bumper was left wonkey. The witness took pictures of the van suspect (VRM plus even company name and tel number as it was printed on the sides) and sent them to me. For the first time in 18 years I made a claim.
Guess what, the witness did not wish to respond to Esure, the pictures suddenly became unimportant, and for that reason I was blamed at fault 100%. There was no compromising whatsoever with the other insurer and were not very helpful over the phone. I didn't even see the accident but I was totally blamed. This year my premium has gone from 350 to almost 800! I'm so looking forward to call them to cancel the policy to say what a joke company they are. If you take it up, good luck when you make a claim.
And what I understood is that the longest you are their customer and the worst will be for you! Try it and you'll trust me!
Reviewed on: 17th December 2016
