This company is literally after your money do not think that the name Debenhams gadget insurance is part of Debenhams it is NOT. I made a claim which was accepted after they wanted a picture of me next to my passport ID and all the other relevant documents the time. It tookthem to process the claim two weeks each time you email it takes 48 hours for them to give Reply back Do you have given me a replacement handset which is not Purchase the UK After I did a check on the Apple site the phone does not even have warranty. Apple help with any issues So I made a complaint and I’m not happy with this replacement handset as it’s not a UK handset. Since I’ve given all the proof I’m raised a complaint in reply they said we have to cancel your policy due to a high number of claims. this is my second claim in nearly 8 months I would not recommend this company to anyone really bad attitude over the phone and when you asked them a question in reply you get please hold the line for one minute lol It’s a bunch of monkeys under the side
Reviewed on: 11th December 2018
