Darren Fox's community profile page

Inpersonal ! Faceless ! Too big to care ! So BIG .... So SLOW ! Medeocre performance !

2

I found myself having to deal with this company when my Independent Financial Advisor (LEBC Leicester) became involved with them. LEBC themselves, continue to be a professional company with time to care, and you can still talk to the same real person. My advisor (Tim Whoreton) continues to go the extra mile for me and my finances, and it is for this reason that I will continue to invest through LEBC. as I know that I can rely on them to be there for me when I mess up. Thanks LEBC. Reviewed on: 22nd January 2019

Exiting interactive website . Plenty of exciting offers.

5

I have enjoyed using the Virgin Money Service since I started some years ago after a very tantilising offer that I received. The website is in "Plain English" with no mucking about with Shakespeares Language for marketing purposes. With "Virgin Red" also available for Virgin Money users, I really do feel part of an "Experience" rather than usual boring and dull statements and bills. Keep it up Virgin !! Reviewed on: 22nd January 2019

Honest, professional, and they actually listen when you talk to them !!

5

I made some silly mistakes when setting up my account, and Virgin Money's Customer Service line (In Britain) were really understanding. They treated me with respect all the way through putting it right, and never got at all annoyed when they had to repeat themselves because of a Mental Heath condition that I have. Thanks Virgin ! Oh, and your Broadband/TV are great too !! Reviewed on: 9th January 2019

The best "Do it all" credit card around !!

5

A really versatile Credit Card, with a great easy to use website :-) I did have a question about my account and Customer services were really helpful with the fact that i'm not great on computers. They gave me all my options, and didn't mind having to keep repeating themselves because of my awful memory. Thanks virgin (Love your TV too !) Reviewed on: 9th January 2019

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Most Recent Reviews (4/4)

Inpersonal ! Faceless ! Too big to care ! So BIG .... So SLOW ! Medeocre performance !

Exiting interactive website . Plenty of exciting offers.

Honest, professional, and they actually listen when you talk to them !!

The best "Do it all" credit card around !!