Tried twice to open a one year bond. Completed the online application and posted off proof of identification (not freepost like others). Emailed to query why I heard nothing. They replied saying could not discuss via email. Rang twice to find out what was happening and was told that that they were still checking id (after two weeks!) You're required to make deposit within 14 days??! Three weeks later still not heard from them. I've now given up! Their loss.
Reviewed on: 25th January 2019
