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Name: hwhw

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The worst insurance ever.

1
Honestly cannot tell you how much they have run me up the walls and had me back and forth. O2 car insurance is the worst thing I ever took out - I wish I paid the extra for it. The customer service is absolute dog sh*t and they dont listen, just transfer you from pillar to post. I had to make a claim with them due to hailstorm damage and due to the amount of numbers on their website, turns out I never even reported it to them - apparently my underwriter?! Even though I took the number off the O2 car insurance claims website. They then cancelled on me for getting black flags because I was driving 41/42 in a 40!!! Then once they cancelled on me, I had to pay out!! I then got a letter about 3 weeks later stating how I must pay 411 and that I owe them this. I have been back and forth on the phone with them about this and they are just getting stupid, they keep transferring me off to the wrong people. JUST LET ME PAY THIS AND GET OUT OF THIS AWFUL COMPANY. DO NOT EVER USE THIS. THEY ARE THE WORST. I WISH I READ THE REVIEWS!!!!!!!!!!!! Reviewed on: 28th January 2019
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