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Name: Iggy

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STAY WELL AWAY FROM MORE THAN SMART WHEELS INSURANCE ITS JUST ONE BIG SCAM

1
Insured my daughters car AUGUST 2018 with this company, thinking it was a reputable company! How wrong I was! I paid just short of £1000 pound for the 12 months with 5000 miles! Big mistake, which I had been warned by others and didn't listen. She only had 1000 miles left just before Christmas, So being a good dad I called them to add more mileage, I couldn't believe I had to pay £175.00 for 1000 miles. After an hour on the phone with them explaining where she could improve ie don't travel after 11pm. This Feb 18 my daughters scores for speed/smoothness has been 10/10, she's not driven after 11pm as advised, yet her usage would fail to get above 5 .All her driving has been local journeys and out of peak times! The black box doesn't benefit you for driving out of peak times and also in rural quiet area's. I called them yesterday to get a cost for another 1000 miles, I WAS GOB SMACKED £180.00. The lady on the phone was pleasant enough but told me that making more than 7 journey's in 24hrs they would be penalised her for it, no matter how far she travelled in the journey? At no point were we made aware of this when I signed up to this over the phone, apparently its in your terms and conditions they send you! The ones that are that small you can't read!!! THIS IS A TOTAL FARSE, THERE IS NO WAY YOU ARE GOING TO ACHIEVE 10/10 FOR USAGE UNLESS YOU LEAVE YOUR CAR PARKED UP PERMANENTLY. My daughter has only been driving 5 months now, but watching her you would think she had been driving for some years, how can anyone gain experience if their being penalised for taking the car out. I was also made aware that if she had gained maximum points for the month it would of been £150 per 1000 miles at its best price. THIS IS JUST A MONEY MAKING PIT, GIVE YOU A CHEAP QUOTE TO START WITH TO LURE YOU IN. I THOUGHT DICK TURPIN DIED ALONG TIME AGO!!! BE WORNED IF YOU WISH TO USE YOUR CAR DON'T INSURE WITH SMART WHEELS!!!!! Reviewed on: 4th February 2019
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Iggy