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Name: Wanda

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Customer Service Lessons

5
The other day we applied for a loan, and since we had very little time and a dream to make, we called Barclays instead of visiting in-branch. I spoke to a chap so lovely and helpful, I wanted to do something about how well he did. There was no attempt on his side to get a reference or do a questionnaire about customer service... Nothing! All it was, was someone who had our best interest at heart, who were aware of our circumstances and as a partner in our family's future, did their bit!!!! What a wonderful experience in this day and age!!! Thank you Barclays Bank Reviewed on: 5th February 2019
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Wanda