Having switched over due to poor service at other banks, Starling is a breath of fresh air in how everything just works. I'd love if they could support charity accounts though.
Reviewed on: 25th March 2022
The app is good, it was easy to sign up and had no issues whatsoever yet. Really like the instant spending notifications and the ability to spend abroad with no fees. Also, the insights tools are useful for doing end of month budget, although I wish there was a way to exclude certain payments from the summary as often moving money around will be seen as a 'payment'.
Reviewed on: 22nd November 2019
A decent bank. While opening my account they had technical issues, but had good staff who quickly apologized and sorted it out. Mobile and online banking generally good - but app doesn't work on rooted Android phones.
Reviewed on: 8th February 2019
RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account.
Reviewed on: 8th February 2019
RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account.
Reviewed on: 8th February 2019
Poor communication, slow to deal with but reasonably reliable
2
Poor communication, slow to deal with but they don't make too many mistakes. Mobile banking is poor, but is getting better slowly.
Reviewed on: 8th February 2019
Poor communication, slow to deal with but reasonably reliable
3
Poor communication, slow to deal with but they don't make too many mistakes. Mobile banking is poor, but is getting better slowly.
Reviewed on: 8th February 2019
Having experienced first-hand the pain of dealing with legacy banks, Starling is on a completely different level. It's also super exciting to see new stuff announced by them so often - Euro accounts just out!
Reviewed on: 8th February 2019
