I bought a new car and tried to add it to my policy (5 months remaining) and it was going to cost me £85 to change the car.
It cost me £53 to cancel my policy! Absolutely ridiculous, but it was still cheaper to cancel and go with another insurance company who were a lot cheaper.
They do not want to retain their customers at all, and appear to just want to turnover a quick buck!
Reviewed on: 15th February 2019