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Name: Emily Lucas

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Most Recent Reviews (2/2)

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Great customer service and competitive interest rates

5
I took out the Virgin Help to Buy ISA after cross referencing different providers with money supermarket. They had the best interest rates at the time and even following interest rates falling across the sector recently, they have remained competitive. Their online channel to manage your products is simple to use and their customer service are class if you ever lock yourself out in getting it resolved and logged back in! I also always get emails (as I agreed to it) to enter in to their prize draws, a great incentive for customers. There's also many cash back schemes by taking out home insurance, opening new products, etc for existing customers. Reviewed on: 26th December 2016
Emily Lucas's avatar
Emily Lucas

Great customer service and low interest rates!

5
I initially took out a smaller loan with low interest rates with Zopa to facilitate a car purchase, after reviewing my finances and confirming I could afford a better car I decided to return the loan and take out a bigger loan with Zopa, the interest rate remained low. They're customer services were very helpful and provided me with clear instructions as to how to return and close the initial loan. I'm still very chuffed I found Zopa and didn't get fleeced from a Finance company. Better yet it's a very flexible method to purchase a car and pay with monthly installments - I can sell the car if I wanted to and close the loan without any early repayment penalties. Reviewed on: 22nd December 2016
Emily Lucas's avatar
Emily Lucas