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Name: anon

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disgusting service

1
years ago somebody at Halifax made a mistake which left me and my son without house insurance since my husband passed away. I was on the phone for over two and a half hours being redirected between 8 members of staff who refused to help me. then I was put through to 'customer services' in the Advantage Reward Account team who accosted me with zero sensitivity as if It's my fault that I didn't check to see if their staff had messed up. disgusting. Reviewed on: 27th April 2019
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