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Name: Lainey Oldaker

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Beware, totally callous, ruthless and unscrupulous company.

Totally callous, ruthless and unscrupulous company, to say the least. Pet owners, beware. Not content with completely scamming my daughter (who started her policy fourteen years ago, ergo a long-term, loyal customer) and changing the terms late into the policy rendering it no longer fit for purpose in the final days of her beloved spaniel's life, MORE THAN insists on my bereft daughter paying a final £160 premium SIX DAYS AFTER her dog has been euthanised on Monday. This is on top of the fact that MORE THAN recently decided they no longer wished to cover end of life matters, one of the main reasons my daughter bought this policy in the first place. Clearly, decency, integrity and compassion are terms not synonymous with MORE THAN. Reviewed on: 27th April 2019