Smart Money People Logo

Member Profile

Name: Patricia Miller

About you (What is this?)

Most Recent Reviews (1/1)

View All 

AVOID

1
Complete disaster! After using for five days in the U.S without any hitch we continued to Canada. The first hitch came when I tried to transfer the remaining US Dollars to Canadian Dollars. It took three attempts to try to do this; however this was done and the card used to pay for a meal on our first evening. Next morning a small purchase in a gift ship was declined as was an attempt to withdraw cash from an ATM. Phone call followed in which I was assured that the cards would be re-activated at once. Two hours later card declined in restaurant - 40 minute phone call little or no progress but cards would be re-acitivated in one hour. No good for restaurant paid bill with other card. One hour forty minutes later tried to use in wine shop declined again. Another phone call this time to be told that we had suspended the card ourselves which of course we had not. Most of last day of holiday spent on phone and still lots of our money on cash card whilst bills paid with something else. For a product marketed as safe and easy travel money this fails spectacularly; and no idea how much the phone calls are going to cost Reviewed on: 10th May 2019