Good price and good renewal but when you need it useless
1
I have had full RAC cover since buying my car , firstly included in the package from the dealer , when it came to renewal they made a great 2 year renewal deal which worked out very competitive so I stayed with them . Service from the sales team was excellent. Never needed to use the cover but when it was needed and a late afternoon breakdown occurred I was shocked at just how bad they were , far worse than much cheaper companies I have used in the past . It took 3 calls and 5 hours to get assistance which arrived at 1 am from a local garage recovery truck , the driver was not a great fan of the RAC and spent most of the time informing me of other long delays the RAC had caused and how common these errors are . He ended up saying I think this is wrong but I haven't got the tools to fix it , I could tow you to the garage but it'll probably take them a week or so to fix it and it could cost you a fortune... BRILLIANT , will never use them again . Stick with the cheapest next time.
Reviewed on: 10th November 2019
Switching to Admiral was quick and easy , totally hassle free and easy to complete the process online . They have a particularly efficient website and great value cover to suit your needs . Very well thought out and great service
Reviewed on: 8th September 2018
Not willing to easily make changes to policy , useless online service which you can never get in to , helpful phone service but high charges when you change a vehicle.
Reviewed on: 5th August 2017
