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Name: Claire Louise Richards

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Good service, but hate the call centre

4
I am mostly impressed with Barclays since switching my main bank accounts a few years ago. I find the online banking easy to use, the staff in branch are friendly and helpful. My only problem is with the call centre staff who on occasion don't seem to fully understand the problem/query, or are just a bit cold and inflexible. Reviewed on: 12th February 2017