They have no right to be called a bank as they have absolutely no idea what they're doing. They fail to send out statements so that you can pay your credit card bill on time then charge you a late payment fee and interest because your payment is late due to their incompetence. They tell you that you've chosen to have your statements sent by e-mail when you haven't. They tell you that their e-mails to you have bounced back - there's a good reason for that! They've used the wrong e-mail address. I'm trying to ascertain if they've sent my credit card statement to somebody else. If I find that they have, I'll sue them for breach of data protection.
Reviewed on: 7th February 2017
