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Name: Alison Green

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Transferring funds to ISA

1
Transferred funds only for them to be returned as had to re-register ISA and fill out manual form. There is nothing on the website to say that and not sure the reason if the account is open and active. Reviewed on: 12th July 2019
Alison Green 's avatar
Alison Green
Reply from Hi Alison, sorry to hear this, we would like to understand why this has happened. There are a few possibilities due to HMRC requirements, i.e. if there is a break in the subscription, with no deposit was made in a fiscal year, there is then a requirement to re-register to retain the tax-free status of the account. We'd like to help if this is or is not the case, if you contact us at [email protected] or call us on 01635 555700, and we can investigate what happened and improve the information available on the website. Many thanks. Response date: 15th July 2019