Customer Service excellent helpful and friendly. Good cashback on daily spending items. Even with the hike in fee still good.
Reviewed on: 31st August 2016
At work we have a Health policy with Aviva. I recently had to make a claim on it. Once the paperwork was across to them a customer representative called me to confirm my details and go through my claim.
Once this was done I had a further call back in the afternoon saying that they need my notes to process the claim.
This was done within 2 days, the next day they called to say that everything had gone through and that I could go ahead.
They provided an excellent service within their Health Insurance department.
Reviewed on: 30th August 2015
I've got their bank account and on our gas/electricity/council tax/water and comms we get about £7 cashback for our £2 payment. We have no mobile phone contracts so it could be higher still. We have quite a big house, 3 kids and have quite high gas/electric costs. I have just got the credit card to buy food on and should be better off but not much. No problems so far, online they have nice calculator to see how much you can save.
Reviewed on: 30th August 2015
