I and a family friend had same issues, account blocked sent document and the playing Tom & Jerry with them. I suggest wrting to them and copying in [email protected][email protected],
Make a formal complaint and give it 6 weeks
If not paid out PLEASE WRITE TO YOUR LOCAL MP and the FCA this is the only way these people are ever going to get stopped.
if nothing after then a further letter saying if you have not got funds in 14 days you will take them to small claims (MCOL) if they still have not responded go on line and do a MCOL which will cost you £70 or so but your will get this back when you win your claim (Which you will)
What I cannot get my head around is that Pockit Ltd are not registered with the FCA but its done via Wirecard Solutions which is all very odd.
Good luck everyone ...................Dont let them get away with it
If they defend the claim do a further letter to the Law Society complaining about the solicitors (Who they will appoint) saying that the solicitor is taking on litigation which it knows not to be in the public interest as there have been so many of these cases the solicitor should know better. The Law Society takes a dim view of this sort of practice.
Reviewed on: 25th August 2019
