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Name: FH

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Blocked account

1
Blocked my account on 29/7 for security reasons!! Not sure what was the security issue. They dont answer any e mails , phone calls get ignored. I have asked them several times to close my account and refund my money, Ignored. Surely there must be held accountable for keeping people's money!!! Stay away from Monese Reviewed on: 27th August 2019
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FH
Reply from Hi - we only close accounts in the most extreme of circumstances. You can find more details in our Terms at monese.com/terms - and of course, feel free to get in touch by phone if you have any further questions. Response date: 17th September 2019