absolutely terrible bank
each phonecall to customer service is minimum 30 mins.
awful customer service, staff are a shambles.
app is jerky and temperamental
the overdraft limits are shockingly low and you have to literally get on your knees to beg for a raise (typically 300pounds every 3+ months)
8 weeks investigation period for any issues
overall, terrible bank AVOID AVOID AVOID AVOID
Reviewed on: 27th August 2019